Published date: October 13, 2021 6:50 am
Location: Colorado Springs, Colorado, United States
Be responsible for day-to-day management and oversight of operational systems providing Telephony and collaboration tools which deliver services to MDA government facilities throughout the Enterprise.
Function as a single point of contact for Telephony and Chat Messaging teams across the MDA Enterprise.
Ensure that Service Summary Items (SSI) targets and Mean Time to Repair (MTTR) operational metrics are being met across the operational teams.
Organize, direct, and coordinate planning and production of all activities associated with assigned projects.