Community Manager

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Published date: October 17, 2020 10:11 am

Location: Denver, Colorado, United States

Description:

The Community Manager manages a tax credit, market rate, or public housing properties, generally under 100 units.

The Community Manager also manages property rehabilitation projects with multi layers of funding that include HOME, Tax Credit and PBV units by performing the following duties personally or through direct reports.

Maiker Housing Partners offers competitive compensation and an excellent benefit package, which includes medical, dental, vision, life, short term and long term disability, 401(k) match and participation in the Public Employer's Retirement Association.

$50,000 to $60,000 Annual Salary

Essential Duties and Responsibilities of the Community Manager as needed for the funding layer of the Community in which you are working. Other duties may be assigned.

The following will be performed with strict adherence to MAIKER policies and procedures.

Marketing/Leasing

Develops and implements marketing plan and leasing plan for community.

Lease apartments by showing prospective members apartment models and/or available apartments.

Inform prospective members of availability of nearby schools, shopping malls, recreational facilities, and public transportation.

Collect security deposits as required and completes lease paperwork outlining conditions and terms of occupancy.

Maintain occupancy levels and rent revenues.

Collect all rents including delinquent rents. Maintain uncollected rents below 2-3%.

Investigate member complaints and inspects vacated apartments to determine needed repairs or maintenance.

Resolve member complaints concerning other members or visitors.
Adheres to all laws relative to multi-family housing including the Fair Housing Act, and ADA.

Oversee entire eviction process.

Directs the planning and implementation of member events and office themes with the assistance of the Assistant Community Manager and Leasing Consultant.

Interacts with members in a courteous and professional manner.
Financial Management

Prepares and submits all reports as required, including Monday Morning Reports, 4P reports if required, monthly financial reports, and market surveys.

Arrange for other site related services such as, extermination, or carpet cleaning and all the others. Some exclusions are carpet vendors, security and trash collections which go through the procurement at the Home Office

Inspect all apartments delivered by the maintenance staff as ready.

Makes final determination if the apartment meets MAIKER standards and is ready to rent.

Maintain and monitor Make Ready Board to ensure it is up to date.
Surveys the exterior of community to ensure MAIKER quality standards are met.

Records deviancies and writes work orders to address the discovered needs.

Monitors Community Key Control system.

Manage direct and coordinate efforts of staff; hires, schedules, trains, evaluates, promotes, counsels, and disciplines associates.

Able to perform and supervise all functions of the Assistant Community Manager and Leasing Consultant as per their job descriptions.

Monitor the final outcome of tasks to community staff.
Lead daily 10 minute stand up meetings with the entire team.

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Requirements:

To perform as the Community Manager successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required for the Community Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the Community Manager.

Education/Experience

High School degree or equivalent education level
1-2 years' experience as a Community/Property Manager in Affordable Housing

Certifications, such as CAM, CAPS or CPM are very desirable

2-4 years' affordable housing leasing experience

1-2 years' management/supervisory experience; responsibilities include interviewing, hiring, and training employees; planning, assigning, and managing others work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Experience budgeting and property cost control

Working knowledge of MS Office, including Word, Excel, and Outlook
Working knowledge of Yardi Property Management software

Bilingual in Spanish/English preferred

Excellent customer service skills

Strong mathematical skills: concepts include fractions, percentages, and ratios

Ability to interpret technical procedures and governmental regulations

Manages for results; holds team accountable and provides resources and support

Ability to define problems, collect data, establish facts, and draw valid conclusions

Regular computer use throughout the day, ability to sit for lengthy periods of time

Ability to stand and walk on hard surfaces, and go up and down stairs

Ability to lift/push/pull/carry various objects of 10 – 20 pounds frequently and 30 -40 pounds occasionally

Ability to reach to shoulder level and above

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