Published date: October 17, 2020 8:24 am
Location: North Carolina, United States
Leading Personal Injury law firm is seeking an experienced, knowledgeable and organized Paralegal/Case Manager who will be responsible for communicating with clients, monitoring their medical treatment and status, and properly moving cases in a timely fashion. This key position is the primary contact with our clients and critical to ensuring the best possible outcome for the clients.
What you’ll be doing:
Communicating with clients constantly and documenting all conversations
Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
Keeping updated on client medical treatment and referring to specialists as needed
Confirming liability position and limits within 30 days of file being opened
Handling a high volume of cases while ensuring exceptional client service
What we are looking for:
You are highly organized and able to prioritize work to ensure job responsibilities are completed timely and accurately. You’re a great listener & able to quickly build rapport with your assigned clients. You have several years of experience handling cases as a paralegal in a personal injury law firm and have a solid understanding of insurance coverages. If you also speak Spanish, even better! But above all else, you must enjoy helping people, as that is the purpose of this position.