Front Desk Medical Receptionist | Full Time

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Published date: October 17, 2020 9:34 am

Location: Louisville, Kentucky, United States

We are seeking a friendly, detail oriented, enthusiastic Front Desk Medical Receptionist to join our team.
Our Front Desk Medical Receptionists are the first faces you see when you walk into our clinics and are a key part of our professional team. If you have a compassionate, friendly attitude and the ability to multitask; are outgoing and have a natural talent for customer service- we invite you to apply!
Our patients are our top priority and you must be able to positively impact them along with your coworkers, referring offices and the practice as a whole. Your workdays will fly by as you multi-task and work with our amazing team. We offer a wide range of responsibilities and opportunities for learning and growth along with a professional environment
Position Summary:
You will be the face of our company as you greet patients and make that important first impression. If you are an outgoing, fun, bubbly, compassionate, and hard worker this is the place for you! You can use your people skills to make an impact with our company!

At Orthopedic and Sports Physical Therapy, we believe that long-lasting pain relief is possible without expensive surgeries and unnecessary medications.

Our culture of clinical excellence and AMAZING! customer service is truly one of a kind. We take great pride in making a difference in our patients' lives and having fun while doing so.

This is a full time position with Benefits (see below) and we would love for you to be apart of our family at OSPT!

Duties and Responsibilities:
Create positive first impressions with all patients/customers.
Display outstanding service to all internal and external customers
Schedule patient appointments using established systems.
Perform data entry of protected health information.
Collect and document patient payments.
Operate multi-line phone system.
Fax, mail and file medical records and other sensitive documents.
Prepare bank deposits.
Post and extract daily charges.
Verify patient insurance benefits and obtain pre-certifications.
Communicate effectively with clinic and billing staff regarding patient matters.
Communicate effectively with referring providers and their office staff.
Participate in educational activities and attend staff meetings.
Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
Perform other work-related duties as assigned.


We offer outstanding benefits including a 401k with a 4% match, outstanding health/dental/vision coverage, company paid life insurance, a generous PTO plan with unique maternity benefits and much more! We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

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