Client Care Manager

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Published date: October 17, 2020 10:13 am

Location: Grand Rapids, Michigan, United States

This is a performance based income and you can make much more than the base salary if you put the effort into converting the leads into sales. If you think you can do that here is what we have to offer:

Base Salary of $25,000 per year with larger commissions splits

Or Base Salary of $36,000 per year with a lower commission split (ask for details)

Plus there are many ways to grow in this industry should you need more of a challenge.

Responsibilities:

Seek out new business opportunities within the assigned geographies to expand clientele
Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround
Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved
Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication
Maintain the client database to make sure the sales team can access current information on all leads

Make 50+ contacts per day
Some general administrative duties such as entering notes into the system, creating follow up calls, setting up action plans for the contact, etc
Qualifications:

High school diploma or equivalent required, college degree preferred
Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
Working knowledge of the sales process and CRM software
Must have a valid U.S. driver’s license and be able to travel by car

You are required to get licensed as a real estate agent with the state of Michigan, unless you already have a real estate license in Michigan. Feel free to ask about what that entails
Job Type: Full-time

Pay: $35,000.00 - $75,000.00 per year

Experience:

customer service: 1 year (Required)
Education:

High school or equivalent (Preferred)
License:

Real Estate (Required)
Language:

English (Required).

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