Experience- Gift Galleries/Childrens -NorthPark Center

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Published date: August 17, 2020 5:56 am

Location: Texas, United States

Responsibilities & Duties

Business Ownership
Drives towards the achievement of maximum sales and growth in line with company vision and values in partnership with other functional leads for department
Oversees all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, damages)
Manages team execution, anticipating and adjusting for risks and roadblocks to maintain operational excellence within department(s)
Provides input on strategic objectives for the store and sets priorities accordingly by department
Reviews business with applicable Buyers for department and discusses action plans that will yield positive results
Establishes plans and strategies in partnership with Client Development Lead(s)
Develops understanding of and analyzes internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs)
Plans and executes departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue
Supports audit compliance to enforce department and stockroom controls, as applicable
People
Manages people, product and placement, and sales promotion within department
Recruits, hires, trains, and develops sales team, as applicable
Owns Associate performance management, career development, and coaching as needed
Recognizes outstanding Associate performance, addresses opportunities for improvement, and quickly resolves issues
Communicates expectations for Associate behavior and holds Associates accountable
Manages team's daily prioritization of tasks
Sets goals for team in alignment with department objectives and supports Associates in achieving them
Oversees scheduling of department Associates with sensitivity to promotional calendar and business needs.

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