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Published date: August 12, 2020 3:43 pm

Location: Little Rock, Arkansas, United States

The Child Care Service Specialist is responsible for monitoring compliance of child carefacilities and providing technical assistance to facility operators. This position is governed by state and federal laws and agency policy.

Typical Functions Inspects and evaluates existing and proposed child care facilities to monitor compliance with state and federal laws and regulations. Provides technical assistance to facility operators by conducting workshops, answering inquiries, and providing child care related information.

Recommends licensure, re-licensure with provision, and denial or revocation of license for facilities to Child Care Facility Review Board. Investigates and documents abuse and/or neglect or licensure complaints in conjunction with social service personnel, when necessary, to determine credibility. Informs and explains deficiencies requiring corrective action to facility operators, determines a recommendation for appropriate corrective action, establishes time frames for corrections and examines whether corrective action occurred.

Prepares and maintains a case file on each facility and compiles the data into a monthly report. Works with the division and information technology group to maintain data regarding child care licensing. Performs other duties as assigned. Special Job Dimensions Frequent in-state travel is required.

Knowledge, Abilities, and Skills Knowledge of state and federal laws and regulations relating to child care facilities. Knowledge of agency, local, and state resources applicable to child care. Ability to inspect and evaluate child care facilities. Ability to identify deficiencies and provide technical assistance to child care operators. Ability to investigate complaints and recommend appropriate action.

Ability to prepare and present information and reports in oral and written form. Ability to maintain case files and related documentation. Minimum Education and/or Experience The formal education equivalent of a bachelor's degree in social work, psychology, early childhood education, child and family development or a related field; plus one year of experience in a social service program or a related field.

Preferred Qualifications Excellent communication (written and oral skills); Experience in effective use of Microsoft Office products. Certificates, Licenses, Registrations Must possess a valid Arkansas driver’s license. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel

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