Customer Service Representative

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Published date: March 6, 2020 12:09 pm

Location: Valley Stream, New York, United States

Payer Matrix is searching for a Customer Service Representative with pharmacy technician or health care experience. If you are detailed orientated and enjoy working in a fast paced environment, please send your resume and salary requirements to


Insurance Verification
Billing third party insurance on behalf of patients
Assists patients apply for Copay Assistance and Patient Financial Assistance Programs for medications
Researching various financial assistance programs
Communicate with Patients, Pharmacy Benefits Manager (PBM), Insurers, Physicians, Pharmacies and Alternative Funding Programs
Ability to respond to common inquiries or complaints from clients, care providers or regulatory agencies
Assisting in obtaining prior authorizations for specialty medications
Assisting patients with reimbursement assistance programs
Other related tasks and duties as may be assigned

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